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Broadstripe is dedicated to providing our residential and business customers superior entertainment, communication products and outstanding customer service in all the markets we serve. We provide a wide range of state-of-the-art digital cable and broadband internet services.
Our mission is to provide our customers the best overall value in in-home communications and entertainment. To prove this point, we are the only Telecommunications Company that offers a Lifetime Price Guarantee for (V)ideo, (I)nternet and (P)hone service. We also offer the Industries best Money Back Guarantee. Our Money-Back Guarantee is for 60 days.
The company is among one of the largest cable operators in the United States.
As a technology leader, in the rapidly evolving broadband telecommunications business, we are committed to upgrading our systems. To deliver new and improved services we have installed hundreds of miles of fiber optic lines and we will continue to invest in the markets we proudly serve. Over the last couple of years we have invested tens of millions of dollars upgrading our broadband network and overhauling our customer service operations. These investments are paying off and customers are experiencing more reliable service, improved picture quality and faster download and upload speeds. Major elements of the customer service operations overhaul has included: extended call center hours, increased support staffing, and extensive training and implementation of advanced call center technologies. Our ultimate goal is to continuously improve our customers overall experience with Broadstripe.
