Michigan Offices

2512 Lansing Rd.
Charlotte, MI 48813

Lobby Hours

9:00 a.m. - 7 p.m. (Monday & Friday)
9:00 a.m. - 5:00 p.m. (Tuesday - Thursday)

A drop box is located outside of our lobby door for your convenience when paying by check or money order.

Customer Service & Support

800-444-6997 (Toll-Free)
8:30 a.m. - 10:00 p.m. (Monday - Friday)
9:00 a.m. - 8:00 p.m. (Saturday)

Use our automated phone system at any time - verify appointment times, check on current account balances and date of last payment, process a credit/debit card payment and more by calling the phone numbers listed above.

24-Hour Emergency Outage notification available by calling any of the phone numbers listed above.

E-mail Addresses

• Ad Sales
• Billing
• Customer Service & Support
• Employment
• General Information
• Privacy Information
• Media Contact
• Sales Department

Local Payment Centers

Pay stations will not have access to your account information, please include your payment coupon or write your account number on your check. Please allow 7 business days for posting to your account. Please be aware some pay stations listed below may charge a processing fee.

Albion Area
Felpausch
1406 N. Eaton St ., Albion

Athens/Union City Area
Southern Michigan Bank
100 W. Burr Oak, Athens
225 N. Broadway, Union City

Charlotte/Potterville/Dimondale Area
Broadstripe
2512 Lansing Rd., Charlotte

Wildren's Drug Store
201 S. Cochran, Charlotte
123 Lansing Rd., Potterville

Williamston/Webberville/Fowlerville Area
NVious Expressions
125 E. Grand River Ave.
Williamston, MI 48895
M-Sat. 11am - 7pm

Hastings/Lake Odessa Area
Felpausch
127 S. Michigan, Hastings

Homer Area
Hopps Pharmacy
126 W. Main St., Homer

Leslie/Stockbridge/Pleasant Lake Area
Mason State Bank (inside Felpausch)
810 W. Bellevue Rd., Leslie

Marshall/Olivet/Bellevue Area
Felpausch
15900 W. Michigan Ave, Marshall

Southern Michigan Bank
5350 E. Beckley Rd., Battle Creek
1425 Capitol Ave NE, Battle Creek

Mason/Dansville Area
Mason State Bank
322 S. Jefferson, Mason
661 N. Cedar, Mason

Olivet/Bellevue
Independent Bank
112 S. Main St., Olivet

Perry/Bath/Morrice/Laingsburg Area
Snyder's IGA
520 N. Main St., Perry

Saranac/Clarksville Area
Independent Bank
29 Church St., Saranac

Equipment Drop-Off Locations

Please use the following sites to return Broadstripe-owned equipment (digital cable boxes & remote controls, DVRs, phone devices and cable modems). If a site is not local to you, please call us to arrange for a UPS (postage-paid) return box.

Albion Area
Parks Drug Store
318 S. Superior St., Albion
M-F: 9am-7pm Sat: 9am-3pm

Charlotte/Potterville/Dimondale/Olivet/Bellevue Area
Broadstripe
2512 Lansing Rd., Charlotte
M-F: 9am-5pm Sat: 9am–1pm

Concord/Parma/Hanover/Horton Area
Concord Village Hall
110 Hanover St., Concord
M-F: 8am-4pm

Grass Lake/Coachman’s Cove Area
The Computer Source
517-522-4445
230 W. Michigan Ave.
Grass Lake, MI 49240
M-F: 10am - 6pm; Sat. 10am - 2pm

Hastings/Lake Odessa Area
Barry County Chamber of Commerce
221 W. State St., Hastings
M-F: 8:30am-6pm

Homer Area
Hopps Pharmacy
126 W. Main St., Homer
M-F: 9am-5:30pm Sat: 9am-12:30pm

Perry/Bath/Morrice/Laingsburg Area
Snyder's IGA
520 N. Main, Perry
M-Sat: 7am-11pm Sun: 8am-10pm

Laingsburg Public Library
225 E. Grand River, Laingsburg
Tues-F: 9am-5:30pm Sat: 9am-12:30pm

Leslie/Stockbridge/Pleasant Lake Area
Leslie City Hall
106 E. Bellevue, Leslie
M-F: 8am-4pm

Marshall Area
Katz Computer Consulting, LLC
226 West Michigan Avenue, Marshall, MI
M-F: 10a.m. - 5p.m. S: 12p.m - 3p.m.

Mason/Dansville Area
Mason Lanes
801 N Cedar St.
Mon-Tues-Weds-Fri-Sat-Sun: Noon - 9pm
Thurs: 9am - 9pm
Please return equipment to the bowling alley

Mason Area Chamber of Commerce
148 E. Ash St., Mason
M-F: 9am-3pm

Portland Area
Grand River Communications
123 Kent St., Portland
M-F: 9am-5:30pm (closed noon-1pm) Sat: 9am-12pm

Saranac/Clarksville Area
Saranac Village Hall
10 N. Bridge St., Saranac
M-F: 8am-4:30pm

South Lyon Area
C&F Appliance
135 E. Lake St., South Lyon
M-F: 5pm-7pm Sat: 9am-4pm

Union City/Athens Area
Jack's Thriftway Grocery
202 S. Broadway, Union City
M-Sat: 8am-8pm Sun: 8am-2pm

Williamston/Webberville/Fowlerville Area
Christian's Greenhouse
3750 E. Grand River, Williamston
M-Sat. 9am-5pm