Broadstripe Billing Policies

We provide service to you on a month-to-month basis. The charges for one month's service, any deposits, and any installation and/or equipment lease fees, are generally payable when service is installed. After that, we will bill you each month in advance for service (except pay-per-view movies and events). Your cable bill not only gives you a listing of your charges, payments and credits, but it may also contain special messages. Please take time to review your bill to make sure your name, address and telephone number is correct. You will generally be billed at the same time each month unless you are disconnected and later reconnect service.

The bill you receive will show the total amount due and the payment due date. You agree to pay us monthly, in full, by the payment due date. If we do not receive your payment by the due date stated on the bill, you may be charged additional administrative late charges. You agree to pay all taxes, franchise fees, and other charges, if any, which are now or may in the future be assessed because you receive our service.

If there are any billing errors or other requests for credit, you must bring those to our attention within 30 days of the time you receive the bill for which you are seeking correction. If your service is disconnected because you do not pay your bill by the due date, we may require you to pay all past-due charges, a collection fee, an installation fee, and a minimum of one month's advance charges before we reconnect your service.

Subject to applicable law, if you fail to pay your bill when it is due or fail to comply with any term contained in this document, we have the right to terminate your cable service or any other service included within your bill.

You may not transfer or assign the service without our prior written consent. You have the right to cancel your service for any reason at any time by giving us notice, unless you have contractually agreed to other terms. We will refund any balance due to you in approximately 30 days of your notice to discontinue service or the return of any Broadstripe equipment you may have.